Do you know that an empty Brother toner cartridge though they say “empty” still has 605 grams of toners inside? It is a fact, and it’s the same information you will get even if you call their customer support. It’s neither on the user manual nor any printed document that you get upon purchasing the unit. So whenever a user faces the “Replace Toner” message and end up removing supplies from the unit then replacing with a new set, they’re like throwing a percent of their spent money.

Some users have resorted to using a black tape to cover the sensor chip embedded from the cartridge, hoping that it would bypass the machine and will eventually remove the error. To no avail, the message from its control panel’s status display still persists. While others were successful and fortunate to make the trick work, there’s no guarantee that it will do the same wonder to those having the exact problem.

We experienced the same issue as well, have tried a lot of tricks and done a lot of tinkering, unfortunately none of those worked. Until we found this what they technically called Toner Reset process which was originally posted in FixYourOwnPrinter. We are genuinely grateful to the one who started the thread that now we have a working solution.

Note: The procedure below was tested on a Brother MFC-9460 CDN printer, and Brother TN210 toner cartridges. It may also work with a few Brother MFC and DCP models, but we can’t give you the exact list of supported printers. Just follow the steps below and make sure you execute it properly to make it work.

Step 1. If the unit is already turned ON, just start by opening the front door (the one that you usually open when accessing the toners). Look at the screen/LCD from the control panel, there should be an indication more likely or exactly to “Cover is Open” message.

Step 2. By pressing the Clear button on the screen, navigate through the options until you reach the Reset Menu page.

Step 3. In that page, you should see a list of supported toner cartridges that you can used with your printer. Choose the right model that you want to reset. If it’s the black, then choose B.TNR-S if you’re using a small-capacity toner, or B.TNR-H for high-capacity.

Step 4. Repeat step 3, until you have reset all the four toner cartridges installed. To reset the chosen cartridge, hit or press “1”.

Step 5. For the last step, I know you’re excited to see if it works so here’s the last thing to do. Press the Clear or Back button to step back from the Reset Menu and you can now close the front door. Restart the printer, cross your fingers and hope that it worked. 


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    Fiel Mori Promotes Eco Friendly stuffs and creating environment friendly articles for everyone @PrintGreen



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